Get answers to common questions you may have regarding our service, setup and how to use the set-top-tv box.
Order FAQ
Ordering an IPTV Subscription is easy, just go to https://sureiptv.com/buy/ and follow the instructions.
Our system is fully automatized and you'll receive your subscription details by email immediately after paying.
To renew your dubscription, visit this link
go to https://sureiptv.com/product/renew-iptv-service/ and follow the instructions.
or you can contact our customer support team at
go to https://sureiptv.com/contact/
If you don't need your subscription anymore, just let it expire and it will be canceled automatically.
Yes we do. Go to https://sureiptv.com/trial/ and follow the instructions.
or you can contact our customer support team at
go to https://sureiptv.com/contact/
If you ordered a set top box and service, it will be shipped to you and you will receive tracking details.
if you ordered service only, you will receive an email with order details.
SURE IPTV Subscriptions allow you to watch one channel at a time.
Set Top IPTV Box FAQ
You can watch SURE IPTV on our set top box. You can also watch on MAG, STB Emulator, Smarters App, Smart STB. ENIGMA2 and FORMULER devices although we resommend to use our IPTV set top box.
Yes. You will need a new Smart TV with internet access. We can help configure it for you. For best experience, we recommend you use a Sure IPTV set top box. You can buy the Sure IPTV Set Top Box at https://sureiptv.com/iptv-boxes/
We offer a 1 year manufacturers warranty on the set top box. Warranty starts the day you receive your order.
Sure IPTV set top box is dual band WiFi and Ethernet enabled. You can use either.
Yes, the set top box comes with remote control.
The Sure IPTV set top box wil work anywhere int he world with compatible power adapter
Service FAQ
No, you dont need Cable TV service.
Yes, you will need high speed cable or DSL internet service
We recommend a minimum internet speed of 10Mbps
No, you do not need a VPN connection
General FAQ
Most programs are updated daily throughout the day.
Contact us for password.
Yes, you can only watch on multiple TV at a time, you need to either purchase dual set top boxes or you need to purchase a plan with multiple active connections.
Contact us for more information.
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Top Selling IPTV in USA, Canada, UK & Australia Since 2016
